BetterBugs

Send bug reports engineers can actually ship fixes from.

Bug reports die in Slack threads and half-baked tickets. Engineers waste hours trying to reproduce issues with missing context, vague steps, and zero proof. BetterBugs turns “it’s broken” into a report with the details needed to fix it fast.

Bug reports don’t fail because your team doesn’t care.

They fail because the person who found the bug isn’t the person who has to fix it.

So the report shows up as: “checkout is broken”. No steps. No device info. No logs. No proof. Then your dev burns a morning trying to recreate a ghost.

That’s the tax BetterBugs goes after.

BetterBugs (betterbugs.io) positions itself as the missing layer between “I saw something weird” and a ticket an engineer can close. Instead of asking users, QA, or support to write perfect reproduction steps, it aims to capture the context while the bug is happening.

Here’s the deal: most teams already have a tracker. Jira. Linear. GitHub Issues. You don’t need another place to argue about priority. You need cleaner inputs.

BetterBugs focuses on making the first report stronger - so devs stop playing 20 questions.

Expect the core loop to look like this:

  • Spot an issue.
  • Grab a report from where you are.
  • Attach real evidence (not a wall of text).
  • Send it to the place your team already works.

Why does this matter?

Because every “can’t reproduce” comment is a slow bleed. It drags cycles, pushes launches, and turns support into a blame relay.

BetterBugs’ pitch is speed through clarity. Better reports. Faster triage. Less back-and-forth. Shorter time-to-fix.

If you ship a SaaS, you already know the pain: the smallest UI glitch can trigger a wave of angry tickets, and your dev team becomes a human debugger for screenshots taken on someone’s dusty Android.

BetterBugs tries to make that mess boring.

Not sexy. Useful.

If you’re a founder, PM, or QA lead who’s tired of broken bug intake, betterbugs.io is built for one job: getting you from “bug found” to “fix merged” with less noise in between.

Frequently Asked Questions

How to write bug reports that developers can reproduce every time?
Use a consistent template: expected vs actual behavior, exact steps, environment details (browser, OS, device), and proof (screenshots or video). betterbugs.io helps by capturing the context at the moment you report, so the ticket isn’t missing the stuff devs always ask for.
Best way to reduce back-and-forth between QA and engineers on bugs?
How to report a bug with the right browser and device details included?
Why do developers say they can’t reproduce my bug?
How to collect clear reproduction steps from non-technical users?
Best way to speed up bug triage for a small SaaS team?